Privacy Policy

Our Privacy Commitment

At Thalyrosquenx, we take your privacy seriously and are committed to protecting your personal information in accordance with Australian Privacy Principles and international best practices.

This policy explains how we collect, use, store, and protect your personal information when you interact with our financial planning services.

Information Collection Practices

We collect various types of information to provide you with effective financial planning services and maintain our website functionality.

• Personal details including name, date of birth, and identification information
• Contact information such as email address, phone number, and postal address
• Website usage data including pages visited, time spent, and interaction patterns
• Technical information including device type, browser version, and IP address

Information Usage Purposes

We use your information exclusively for legitimate business purposes related to providing financial planning services and maintaining our client relationships.

• Delivering personalized financial planning consultations and advice
• Communicating about your account, appointments, and service updates
• Improving our services based on feedback and usage patterns
• Meeting regulatory requirements and legal obligations

Legal Basis for Processing

We process your personal information based on several legal foundations under Australian privacy law.

Information Sharing Practices

We maintain strict controls over information sharing and only share your data in specific, limited circumstances.

• Trusted service providers who assist with our operations under strict confidentiality agreements
• Government agencies when required by law or regulatory obligations
• Potential acquirers in the event of a business sale, subject to confidentiality requirements

Security Measures

We implement comprehensive security measures including encryption, access controls, regular security assessments, and staff training to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information that we're committed to honoring.

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information in certain circumstances
• Request transfer of your information to another service provider
• Object to certain types of information processing

Cookie Usage

We use cookies and similar technologies to enhance your browsing experience and analyze website performance.

For detailed information about our cookie practices, please review our comprehensive Cookie Policy.

Information Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Client records are typically maintained for seven years following account closure, in accordance with Australian regulatory requirements.

Children's Privacy Protection

Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take immediate steps to delete the information.

Privacy Policy Updates

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Material changes will be communicated through email or prominent website notice, with the updated policy taking effect 30 days after notification.

Last Updated: August 10, 2025

Contact Information

For privacy-related questions, concerns, or to exercise your rights, please reach out to us using the contact information below.